Privacy Policy

Arizona Sun® Privacy Policy

Arizona Sun® respects your privacy. We never sell or rent your personal information since 1982. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Arizona Sun® family of companies with your consent, as required by law or to protect Arizona Sun® , its customers, or the public, or with companies that help Arizona Sun® fulfill its obligations with you, and then only with partners who share Arizona Sun® ‘s commitment to protecting your privacy and data. At any time you may contact Arizona Sun® info@arizonasun.com with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Arizona Sun®  is a proud participant in the BBB OnLine®  Privacy Program. The BBB OnLine Privacy Program is backed by an organization noted for its expertise and experience in conducting successful national self-regulation programs--the Council of Better Business Bureaus. The mission of BBB OnLine is to promote trust and confidence on the Internet by advocating ethical online business practices. Further information about this program is available at http://www.bbbonLine.org

Arizona Sun® ’sPrivacy statement discloses the privacy guidelines for the entire domestic Arizona Sun® Web site. The guidelines at this site are applicable only to this domestic Web site.  Arizona Sun® strictly adheres to BBB policy for Dispute Resolution. If you have a complaint, you should first contact Arizona Sun® using this form.

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you may find BBBOnLine's Privacy Program Dispute Resolution Procedures here. Complaints are first reviewed internally by BBBOnLine Privacy Program staff. Should the complainant be dissatisfied with the outcome of their complaint through the BBBOnLine Privacy Program's Privacy Policy Review Service, complainants may be eligible to appeal to the Privacy Review Appeals Board, an independent three-person panel consisting of public, data expert and company members."

 

Privacy Policy Review Service:

Complaints are first reviewed internally by BBBOnLine Privacy Program staff. Complainants may appeal to the Privacy Review Appeals Board, an independent three-person panel consisting of public, data expert and company members.

BBBOnline Privacy

 

Privacy and Data Security

At Arizona Sun®, your right to privacy and data security is a primary concern. That's why, when you visit www.arizonasun.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site. Simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Arizona Sun® marketing list or update your information by clicking here.

Arizona Sun®  only asks for specific types of personal information. In a few areas on our Website  www.arizonasun.com we ask you to provide information that will enable us to enhance your site visit, to assist you with your purchase or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you: Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information.

Arizona Sun®  only uses your personal information for specific purposes. The information you provide for your personal purchase including “gift-recipient”information, "ship to" information that is for an individual other than the one providing it, will be kept confidential and used to support your customer relationship with Arizona Sun® . Among other things, we want to help you quickly find information on www.arizonasun.com and alert you to product upgrades, special offers, updated information and other new products and services from Arizona Sun®. Agents or contractors of Arizona Sun®, such as Verisign our credit card  processor, who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Arizona Sun® .

 

How Do We Use Information Collected?

Arizona Sun® does not share personally identifiable information with outside parties except to the extent necessary to complete contracted service orders, or as required by a valid legal process such as a search warrant, subpoena, statute, or court order; without first receiving your permission, as explained in this privacy policy.

The Information you provide Arizona Sun® is used to improve the content and/ or layout of our site, used to notify consumers about updates to our web site, used to provide consumers with requested materials and/ or services, used to complete service orders, and/ or used by us to contact consumers for marketing purposes, but is not shared with other organizations for commercial purposes.

Arizona Sun® uses return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Arizona Sun® uses non-identifying and aggregate information to better design our web site and to share with clients, business partners, and other third parties. For example, we may tell Versign that X number of individuals visited a certain area on our web site, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Arizona Sun® will never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. We may also send you  special offers for holidays, birthdays, anniversaries as part of  joining Club ArizonaSun® Only Arizona Sun® &(or agents working on behalf of Arizona Sun®  and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Arizona Sun®  marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Arizona Sun® marketing list or update your information by clicking here.

Arizona Sun®  will not disclose your personal information to any outside organization for its use in marketing without your consent.Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Arizona Sun® for the purpose of performing services for Arizona Sun®.

 

Internet Commerce

The online store at www.arizonasun.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Arizona Sun® is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1-800-442-4786. Since 1982 it has always been a Arizona Sun®  practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

 

Consent and Changes to the Privacy Policy.

By using the Arizona Sun® web site, you consent to the collection and use of your information as we have outlined in this policy. Arizona Sun®, Inc. may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

 

Customized Experience

We use technology to help us deliver customized visitor experiences. At Arizona Sun®, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.arizonasun.com.  Arizona Sun®  has no desire or intent to infringe on your privacy while using the www.arizonasun.com site.

Upon your first visit to Arizona Sun ®, Arizona Sun ®sends a "cookie" to your computer. A cookie is a piece of data that identifies you as a unique user. Arizona Sun ®uses cookies to improve the quality of our website and to understand our user base. Arizona Sun ®does this by storing user preferences in cookies and by tracking user trends and patterns of how people navigate the web site Arizona Sun ® will not disclose its cookies to third parties except as required by a valid legal process such as a search warrant, subpoena, statute, or court order.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, ArizonaSun® cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

 

Children's Privacy (Age 12 and Under)

ArizonaSun® takes children's privacy seriously. ArizonaSun® does not seek to collect personal information about children through its Web site. ArizonaSun® does not condition a child's participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity. If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

 

How Can I Correct or Update My Information?

You can correct or update your information by sending a request to Arizona Sun®, Inc. Our email address is info@arizonasun.com Note: To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

 

Contact ArizonaSun®

ArizonaSun®  is the sole operator of the ArizonaSun® Web site. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

ArizonaSun®
Attention: Privacy
14806 N. 74th Street
Scottsdale, Arizona 85260

You may also click here and fill out the e-mail form under the topic: "Privacy Info: Request" ArizonaSun®  wants to help you keep your personal information accurate Questions? Contact Arizona Sun®, Inc. Feel free to contact us any time with additional questions or comments. Our email address is info@arizonasun.com You can request the individual information that ArizonaSun® has collected by submitting a request here. To view or edit the information that has been stored online, please visit the My Account section of the ArizonaSun® Web site.

 

Policy Statement:

Privacy Statement Effective Date: November 15, 2004.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.